Inside Sales Executive

Simplilearn

About the Role

• Part of the B2C sales function for International Business Groups (US Market).
• Drive new customer acquisition, customer relationship management, operations, and reporting.
• Night shift: Open to work between 6:30 PM – 4:30 AM.
• Work From Office: Bangalore - HSR Layout.

Key Responsibilities

New Customer Acquisition

• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plans towards reaching assigned goals.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.

Customer Relationship Management

• Understand customer requirements and pass on insights towards product portfolio improvement based on customer interaction/feedback.
• Key Account Management.
• New account development.

Operations and Reporting

• Manage pre-sales to post-sales support activities for assigned products/geographies.
• Ensure the highest customer satisfaction.

Requirements & Tech Stack

• Excellent communication skills (Verbal and Written).
• Neutral Accent for interacting with global customer base.

Qualifications

• Graduate in any discipline.