Associate, Treasury Management

About the Role

The Treasury Management Representative facilitates the efficient operations of the Custody Asset Management and Control department. This role serves as the day-to-day contact for Third Party Administrators / Record-Keepers, Financial Advisors, and banking staff.

Key Responsibilities

• Enter, verify, and/or post customer transactions by reviewing appropriate documentation.
• Maintain accounting controls by following corporate policies and procedures.
• Answer phone calls from clients, custodial partners, and participants as needed.
• Monitor web site messages, client emails, and respond to issues.
• Respond to and resolve client inquiries timely.
• Learn and understand regulatory and compliance issues related to customer cashiering and tax reporting.
• Become well versed in the NFS system, and various internal systems.
• Work as a team to get all jobs completed on schedule.
• Perform asset transfers and communicate updates across departments.
• Interact with other internal departments.
• Provide the Treasury Management Manager with assistance when gathering necessary customer transactional information and other documents for audits.
• Meet processing and reporting deadlines.
• Ensure compliance with organizational guidelines and procedures, and federal and state regulations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Familiarize yourself with other departments and roles.
• Verify the accuracy of cashiering input and output to ensure correct coding.
• Maintain customer confidence and protect operations by keeping financial information confidential.
• Perform other related duties as assigned.
• Respond to information requests by clients, bank contacts, management, and for audit purposes.

Requirements & Tech Stack

• Competency in Microsoft Word, Excel, and Outlook.
• Advanced Excel or Macro skills a plus.
• Familiarity with the NFS system.

Qualifications

• Associate's degree in a related field required; Bachelor's degree preferred.
• 0-3 years of Accounting experience.
• Organizational, verbal, and written communication skills are a must.
• Attention to detail.
• Ability to multi-task, prioritize, and work efficiently while preserving accuracy.
• Ability to work independently, and be an energetic self-starter.
• Ability to perform at high levels in a fast-paced, ever-changing work environment.
• Ability to anticipate work needs and follow through with minimum direction.
• Ability to listen, communicate (written and verbal), possess excellent grammar, spelling, and proof-reading skills, and follow-up effectively with internal staff and clients/customers.
• Ability to demonstrate good common sense and sound judgment.
• Ability to take initiative and problem-solve with minimal direction.
• Excellent interpersonal and customer service skills.
• Strong numeracy and analytical skills.
• Good problem-solving and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Professional experience working with confidential and sensitive information.