Front Office Associate
IndiStar Hotel Solutions
Hyderabad, Telangana, India0–2 yrs5h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Diploma
- Must know
- Customer service
- Nice to have
- Operations
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Operations51%Customer service19%of 97 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
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About the Role
The Front Office Associate is a full-time, on-site role based in Hyderabad, responsible for managing day-to-day guest-facing operations at the hotel front desk.
Key Responsibilities
- Greeting guests
- Handling check-in and check-out processes
- Managing reservations
- Providing accurate information about hotel services and local attractions
- Answering phone calls
- Routing inquiries
- Responding to guest requests promptly and professionally
- Maintaining a welcoming reception area
- Coordinating with housekeeping and other departments
- Handling basic billing and payment queries
- Ensuring that guest issues are recorded and resolved efficiently
Qualifications
- Strong customer service and receptionist duties skills
- Check-in and general front office process skills
- Excellent phone etiquette and communication skills
- Ability to work in shifts, including weekends and holidays
- Ability to remain calm under pressure
- High school diploma or equivalent required
Preferred Qualifications & Tech Stack
- Relevant experience in hotel front office or hospitality operations
- Proficiency in basic computer use and hotel property management systems
- Hospitality-related education