International voice process
Sutherland
Hyderabad0–2 yrs1h agovia Naukri
Walk-in drive · Sat 31 Oct · 11.00 AM - 3.00 PM
Survey No- 1, Building-1, NSL ARENA, 9th Floor, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Map
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceLead generation
- Work
- On-site in Hyderabad · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service45%Lead generation10%of 99 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
We are hiring Customer Support Executives for an International Voice Process. This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.
Mention HR Muskan Rai on resume
Walk-In Details
- Date: 31-Oct-26 - Saturday
- Interview Location: Sutherland-9th Floor, NSL-2, NSL Arena, Uppal
- Work Location: Uppal
Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
Candidate Requirements
- Candidates with freshers to 1 year of experience can apply.
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO, Customer Service, and International Voice processes are welcome.
Benefits
- Rotational week offs & Rotational shifts
- Two-way cab transportation available within a 15 km radius for night shift
- Monthly self-transport allowance of up to 3,500
- Opportunities for professional development and career advancement
Interview Process
- Screening round
- Assessment Test
- Manager Interview