Teller
Citizens
Fayetteville, NY0–3 yrs20m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years
- Must know
- Budgeting
- Work
- On-site in Fayetteville
- Pay
- $21–$25.48 an hour
- Skill demand
- Budgeting6%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 7, 2026 · still open
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About the Role
As a Citizens Teller, you will make a real difference for customers and the branch team.
Key Responsibilities
- Greet customers in lobbies.
- Demonstrate how to use mobile app and ATMs to complete simple transactions.
- Create amazing experiences for customers by identifying opportunities to help them achieve their financial goals with personalized advice and solutions.
- Connect customers to Bankers for the next step.
- Educate customers on Citizens products and benefits.
- Effectively respond to customer questions and/or concerns.
- Follow all financial policies and procedures, including proper cash handling, and state and local laws and regulations.
Requirements & Tech Stack
- High School degree or GED.
- Minimum of 6 months experience processing transactions (cash and/or digital payments).
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
- Strong listening and communication skills.
- Ability to effectively ask questions and identify needs to enhance and develop long-term customer relationships.
- Ability to problem-solve and provide solutions to customer issues.
- Customer-centric to deliver exceptional service.
- Comfortable using digital technology to support business goals.
- Ability to work branch hours, which can include weekends and evenings.
- Qualified candidates must complete a video interview assessment after applying, to be completed within 7 days of receiving the link.
Qualifications
- Minimum of 1 year experience processing transactions (cash and/or digital payments) - Preferred.
- Motivates others through collaboration - Preferred.
- Process-oriented, energetic, detail-oriented and ability to multitask effectively - Preferred.
Hours & Work Schedule
- Hours per Week: 40.
- Work Schedule: Varies with branch needs and may include weekends and evenings.
Pay Transparency
- Starting Salary: $21 / hour and up.
- Salary Range: $21.00 - $25.48 per hour.
- Actual pay is based on various factors including, but not limited to, budget, work location, and relevant skills and experience.