SAP APO Addone Support Consultant
UST
Bengaluru, Karnataka, India2–3 yrs1h agovia LinkedIn
About the Role
Support role for SAP APO add-on functionalities and planning processes.
Key Responsibilities
- Hands-on experience in Enterprise Structure, Master Data troubleshooting, and Planning Book maintenance.
- Exposure to Forecast validation, Planning run monitoring, and APO job monitoring.
- Integration issue resolution between ECC/S4 and APO.
- Good understanding of customized business template processes.
- Fair understanding of cross-module integration with regard to logistics planning (PP, MM, SD, and LE).
- Experience in handling incidents/tickets through tools like ServiceNow/ITSM.
Requirements & Tech Stack
- 3+ years of SAP experience with AMS/Support and Rollout Projects.
- Minimum 2+ years of hands-on experience in SAP APO Support (AMS).
- Strong knowledge of SAP APO planning processes and standard business functionalities.
- Expertise in resolving CIF/Integration issues between ECC/S4HANA and APO.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication and customer-facing skills.
Good to Have
- Cross-functional integration knowledge with PP, MM, SD, and LE.
- Technical capabilities like debugging skills, workflow, and iDocs.
- Experience in preparing solution documentation and conducting knowledge-sharing sessions.
- Exposure to KPI-driven support environments and SLA management.
- Experience in end-user support, issue analysis, and continuous process improvement.