CRM Field Clinical Representative

About the Role

At Boston Scientific, we’re advancing the future of cardiac care. As part of our Cardiac Rhythm Management (CRM) division, you’ll contribute to life-saving innovations that treat irregular heart rhythms, heart failure, and help prevent sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapies—including implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs). In this dynamic and patient-centered role, you will be a key clinical and commercial contributor—supporting our technologies through hands-on education, sales support, and expert clinical guidance. You’ll cover a defined territory, collaborating closely with hospitals and healthcare providers to ensure best-in-class outcomes and to drive the adoption of our innovative CRM solutions.

Key Responsibilities

• Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting
• Delivering impactful education and training to healthcare professionals on product use and clinical benefits
• Attending procedures in hospital labs and operating rooms to support optimal patient outcomes
• Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement
• Resolving customer needs efficiently, collaborating cross-functionally to ensure patient and clinician satisfaction
• Managing product inventory according to company guidelines, ensuring readiness and availability
• Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time

Requirements & Tech Stack

• Minimum of a bachelor’s degree or equivalent technical work experience will be considered.
• Minimum of 0–2 years' professional work experience.
• Ability and willingness to participate in a rotating 24/7 on-call schedule, including nights, weekends, and holidays.
• Candidates will be subject to a drug test as a pre-employment requirement for this safety-sensitive role.

Qualifications

• Proven experience in an Electrophysiology (EP) lab, cardiac device clinic, or Cardiac Catheterization (Cath) lab.
• A solid background in medical device sales, clinical education, or clinical research.
• Individuals must demonstrate strong initiative and accountability, with a consistent track record of achieving objectives independently and in team-based environments.
• Exceptional communication skills are essential, with the ability to clearly articulate complex therapies and technologies to diverse clinical audiences.
• A deep commitment to innovation, patient care, and cross-functional collaboration in a dynamic, fast-paced environment is expected.