College Corps Coordinator

Job Title: College Corps Coordinator

Department: Office of Research and Sponsored Programs/Institute for Civic and Community Engagement

Appointment Type: Temporary (will end on or before September 25, 2027)

This is a grant-funded position. Permanent status cannot be earned. Continuation is contingent upon grant funding.

Time Base: Full-Time

Work Schedule: Monday through Friday; 8:00 am to 5:00 pm

Anticipated Hiring Range: $5,274.00 - $5,380.00 per month ($63,288.00 - $64,560.00 annually)

Salary is commensurate with experience.

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Position Summary

Under the general direction of the Executive Director, the College Corps Coordinator is responsible for coordinating the day-to-day implementation and administration of the California College Corps program within the Institute for Civic & Community Engagement (ICCE) at San Francisco State University. The Coordinator supports all aspects of program administration, including participant recruitment and engagement, community partnership development, grant compliance, fiscal administration and financial tracking, communications, events, assessment, and program evaluation. The incumbent manages an assigned portfolio of Fellows and community partners, serving as a cross-trained member of the College Corps team. The Coordinator exercises independent judgment in planning, organizing, implementing, and evaluating program activities; interpreting and applying university, CSU, California Volunteers, AmeriCorps, and grant policies; coordinating multiple projects simultaneously; and developing solutions to operational and programmatic challenges. The position represents ICCE and the College Corps program through campus engagement, community outreach, recruitment, partnership development, presentations, university events, and support for institute-wide initiatives.

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Key Responsibilities

Program Coordination and Participant Engagement

• Coordinate all phases of the Fellow participation lifecycle: recruitment, outreach, application review, interviews, selection, onboarding, placement, participation, completion, and exit.
• Serve as the primary program contact for an assigned portfolio of Fellows regarding program requirements, policies, deadlines, resources, and participation expectations.
• Monitor Fellow participation, service hours, attendance, eligibility, and completion of required program milestones to ensure compliance.
• Review participation records, identify discrepancies or barriers, and coordinate appropriate follow-up.
• Design, coordinate, and facilitate orientations, Team Circles, professional development workshops, leadership development activities, reflection sessions, and other educational programming.
• Develop and distribute timely communications regarding program requirements, deadlines, training opportunities, events, and resources.
• Coordinate experiential learning opportunities and educational programming that promote leadership development, civic engagement, professional skill development, career readiness, and meaningful community service.
• Coordinate Fellow participation in outreach activities, campus events, conferences, service projects, and other engagement opportunities.
• Coordinate Fellow recognition activities, program completion requirements, graduation celebrations, and program closeout processes.
• Maintain accurate participant records and documentation.

Community Partnership Development and Engagement

• Serve as the primary relationship manager for an assigned portfolio of community partner organizations.
• Recruit, onboard, and support community partners.
• Coordinate partnership agreements, position descriptions, onboarding requirements, and placement processes.
• Conduct regular site visits and maintain ongoing communication with Fellowship Supervisors.
• Provide technical assistance regarding program policies, student supervision, compliance expectations, and best practices.
• Coordinate evaluations, partner feedback, and continuous improvement efforts.
• Build collaborative relationships to strengthen community partnerships and enhance student learning experiences.
• Coordinate assigned ICCE initiatives, including community-based service programs, food security initiatives, volunteer engagement activities, and other institute priorities.

Program Administration, Compliance, and Fiscal Operations

• Coordinate administrative operations necessary for successful implementation of the College Corps program.
• Interpret and apply university, CSU, California Volunteers, AmeriCorps, and grant policies to ensure compliance.
• Coordinate participant enrollment, eligibility verification, National Service Criminal History Check (NSCHC), Live Scan, MyAmeriCorps enrollment, America Learns, and required program documentation.
• Collaborate with the Financial Aid Office, University Police Department (UPD), and other campus partners to support participant eligibility determination, background check verification, and compliance.
• Maintain America Learns and other program databases for accurate participant records, reporting, documentation, and compliance tracking.
• Review, reconcile, and monitor Fellow service hours, participation records, and supporting documentation.
• Monitor and track Fellow living allowance eligibility, education award eligibility, and other participant benefit records.
• Track and reconcile program expenditures, purchasing transactions, and fiscal records.
• Coordinate purchasing activities, procurement requests, vendor communications, reimbursements, P-Card reconciliation, and inventory management.
• Prepare and maintain financial, procurement, and administrative documentation to support grant compliance, audits, reporting requirements, and fiscal review.

Communications, Outreach, and Program Promotion

• Develop and distribute communications to Fellows, community partners, campus stakeholders, and prospective applicants.
• Coordinate recruitment campaigns using print, digital, and social media platforms.
• Develop marketing materials, social media content, newsletters, presentations, webpages, graphics, photography, and other communication resources.
• Maintain program branding consistent with university and California Volunteers guidelines.
• Represent ICCE and College Corps at campus events, recruitment fairs, conferences, presentations, and community outreach activities.

Assessment, Events, and Continuous Improvement

• Coordinate planning and implementation of orientations, trainings, leadership programs, partner meetings, retreats, networking opportunities, recognition events, and special events.
• Collect, analyze, and report program data to support assessment, grant reporting, and program evaluation.
• Develop reports, surveys, dashboards, and recommendations that support continuous improvement.
• Identify opportunities to improve operational efficiency, participant experience, and program effectiveness.
• Participate in strategic planning and implementation of new initiatives.

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Requirements & Tech Stack

• General knowledge and skills in administrative and/or program fields.
• Foundational knowledge of public administration principles, practices, and methods.
• Ability to perform varied or specialized administrative and analytical duties.
• Ability to plan and perform research and participate in the development, alteration, implementation, and evaluation of organizational policies and procedures.
• Ability to contribute to broader and more complex organizational or program projects.
• Ability to exercise considerable judgment and discretion.
• Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles.
• Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies.
• Ability to coordinate with individuals at all levels within the organization and act as a representative to outside entities.
• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands.
• Skill in research, development, and evaluation of policies and programs, including data collection, evaluation, and interpretation.
• Expertise in investigating and analyzing problems with broad administrative impact.
• Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work directions.
• Microsoft Office Suite
• America Learns (or similar program databases)

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Qualifications

• Bachelor's degree and/or equivalent training and administrative work experience.
• Experience working with AmeriCorps, California College Corps, or other state, federal, or grant-funded service, civic engagement, or experiential learning programs.
• Experience coordinating structured cohort-based programs, including participant recruitment, onboarding, training, engagement, and program completion.
• Experience working collaboratively with community-based organizations, government agencies, schools, or other external partners to support community-engaged programs or student placements.
• Experience representing an organization through community outreach, partnership development, presentations, or external stakeholder engagement.
• Experience reviewing, approving, tracking, or maintaining participant records, attendance, service hours, or other program documentation using electronic data management systems.
• Experience planning and facilitating orientations, trainings, workshops, meetings, or other educational programming.
• Experience developing communications, presentations, outreach materials, or marketing content for diverse audiences.
• Familiarity with higher education administration, grant compliance, experiential learning, civic engagement, student employment, or community-engaged programs.

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Environmental/Physical/Special

• Ability to lift, carry, and move office supplies, outreach materials, displays, and event materials weighing up to 20 pounds.
• Ability to bend, stoop, lift, and move tables, chairs, displays, and equipment for meetings, trainings, outreach, and special events.
• Ability to travel between campus and community partner locations as needed.
• Occasional evening and/or weekend work may be required.

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Pre-Employment Requirements

• Background check (may include employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries).
• Eligibility to Work: Proof of US Citizenship or authorization to work in the United States within three business days from the date of hire.

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Additional Information

• SFSU INTERNAL APPLICATIONS ONLY.
• Applications should be submitted via Another Source's Candidate portal: https://careers-anothersource.icims.com/jobs/102593/college-corps-program-coordinator---san-francisco-state-university/job
• Questions can be directed to: meredith@anothersource.com
• This position is expected to be performed in California.
• COVID-19 immunization is strongly encouraged for those accessing campus facilities.