Consultant, Strategic Relationship Management

About the Role

The Deloitte Greenhouse® Experience - Consultant role is an in-office position based in the Deloitte Rosslyn office. The Deloitte Greenhouse team helps thousands of executives and teams tackle business problems through specialized skills, best practices, and executive facilitation. Teams design both physical and virtual environments to enable leaders and their teams to reach desired outcomes. This role involves interacting extensively with senior Deloitte clients in all industries and functions.

Key Responsibilities

• Experience Design:

• Support the experience design, including planning, producing, and managing all experience materials and tools (physical or digital).

• Participate in and document design sessions.

• Research as part of the design effort.

• Manage pre-experience interviews as appropriate.

• Create an immersive experience for participants.

• Requires strong production skills and a passion for creativity.

• Experience Delivery:

• Participate in day-of experience delivery, including managing materials and technology, sharing content, playing music, and serving as the main logistics point of contact.

• Facilitate break-out activities under the mentorship and guidance of Experience Managers and Experience Leads.

• Update materials in real-time as needed.

• Develop comprehensive documentation for each experience by capturing, synthesizing, and organizing information.

• Requires executive presence and attention to detail.

• Project Management:

• Manage logistics and provide operational support for assigned Executive & Team experiences and other events.

• Adhere to milestones, escalate potential risks, conduct necessary reporting, and maintain appropriate document management systems and team collaboration infrastructure.

• Requires strong project management skills and the ability to drive progress independently.

• Deloitte Greenhouse Program Support:

• Support national or local special projects and test creative and innovative approaches for the Executive & Team experience portfolio.

• Seeks individuals who enjoy taking on new challenges and pushing boundaries.

What We're Looking For

• Management of Multiple Workstreams:

• Managing multiple priorities across fast-paced, ambiguous environments.

• Working independently and proactively to drive execution across multiple teams.

• Managing & synthesizing large amounts of complex qualitative and quantitative information into audience-tailored insights.

• Client Service and Communication:

• Demonstrating basic business writing and effective document development skills (including note taking and tailoring complex information), exhibiting logical structuring and appropriate formatting.

• Establishing rapport and building strong relationships with internal stakeholders and external clients.

• Taking personal ownership and bringing a customer-centric approach.

• Strategic Thinking:

• Beginning to understand how organizations make decisions based on strategic, financial, and market considerations.

• Bringing a point of view and structure to ambiguity and unclear problems.

• Applying design thinking and frameworks to complex business challenges.

• Creativity & Experience Design:

• Developing polished, well-formatted visuals and deliverables.

• Turning complex inputs into compelling communications.

• Producing creative and immersive client experiences.

Additional Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Qualifications

• Minimum of 2-3 years professional work experience.
• Bachelor's Degree.
• Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes.
• Excellent presence, as well as strong writing and oral presentation skills.
• Mastery of Microsoft Office (e.g., PowerPoint, Excel, Word).
• Comfortable with learning and upskilling in new tech platforms.
• Ability to travel 25% or more.
• Limited immigration sponsorship may be available.
• Role is onsite in the Deloitte Rosslyn office.

Preferred Qualifications

• Graphic design, visual design, or video editing skills (e.g., Adobe Creative Suite).
• Interest and experience with analytical methods and tools, including data visualization.