Counselling & Student Relations Executive

About the Role

We are looking for an organized, proactive, and student-focused professional to manage academic operations, student counselling, parent communication, and administrative coordination. The ideal candidate will ensure smooth day-to-day academic operations, maintain accurate student records, coordinate with faculty members, and provide timely support to students and parents.

Key Responsibilities

• Academic & Examination Operations

• Coordinate examination schedules, registrations, admit cards, assessments, and result processing.

• Maintain student databases, academic records, and examination reports.

• Coordinate classroom activities and academic schedules.

• Student Counselling & Performance Monitoring

• Monitor student attendance, academic performance, and engagement.

• Identify students requiring academic support and coordinate appropriate interventions.

• Conduct counselling sessions and track student improvement plans.

• Parent Relations & Communication

• Handle parent queries and provide timely academic updates.

• Follow up on attendance, performance, and student progress.

• Coordinate Parent-Teacher Meetings (PTMs) and mentorship appointments.

• Admissions & Student Follow-ups

• Manage student enquiries, counselling appointments, and admission follow-ups.

• Maintain enquiry and admission status trackers.

• Coordinate communication and documentation with relevant teams.

• Data Management & Reporting

• Maintain operational trackers using Google Sheets and Microsoft Excel.

• Prepare daily and weekly reports for management.

• Ensure data accuracy, timely task completion, and systematic follow-ups.

Requirements & Tech Stack

• Working knowledge of Google Sheets and Microsoft Excel.
• Good communication skills in English and Hindi; Marathi is an advantage.

Qualifications

• Graduate in any discipline.
• Preferred experience of 1–3 years in academic operations, student counselling, administration, or customer relationship management.
• Strong organizational, interpersonal, and problem-solving skills.
• A responsible, detail-oriented, and student-centric approach.
• Freshers with excellent communication and organizational skills are also welcome.

Working Conditions

• Full-time, on-site position at Seawoods, Navi Mumbai.
• Eight working hours per day.
• Monday is the mandatory weekly off.
• Saturday and Sunday are regular working days.