Learning and Development Associate

About the Role

TravClan is a B2B Travel Tech startup reshaping how travel agents sell and deliver travel experiences.

Key Responsibilities

• Design, develop, and regularly update training content for onboarding, process training, and sales enablement programs.
• Create engaging materials such as presentations, SOPs, playbooks, and assessments.
• Plan and deliver onboarding and role-based training sessions.
• Facilitate interactive and outcome-driven sessions using activities, case studies, and role-based exercises.
• Collaborate with sales teams to identify challenges and develop relevant content.
• Support capability building through mock calls, feedback, and refresher trainings.
• Coordinate with cross-functional stakeholders.
• Manage training schedules and trackers.
• Ensure training resources are organized and accessible.
• Monitor training effectiveness through feedback.
• Continuously improve content quality, delivery methods, and domain knowledge.

Requirements & Tech Stack

• Want to work in a Learning & Development / training role.
• Strong communication and presentation skills.
• An eye for detail in content and processes.
• Comfortable creating content (slides, docs, guides).
• Ability to learn new tools, processes, and concepts quickly.
• Patience to handle repetitive tasks like content updates and training coordination.
• Desire to improve training, facilitation, and communication skills.
• Interest in building expertise in content creation and people development.

Not Ideal For

• Individuals not comfortable with training-related responsibilities like content creation and program execution.
• Individuals not comfortable with facilitating sessions or speaking in front of groups.
• Individuals not confident in handling learner queries, feedback, or training-related escalations.
• Individuals not excited about working on Saturdays (6 days a week).

Important Points

• Office Location: Connaught Place, Delhi.
• Work Timings: High ownership role in a fast-paced environment.
• Fast pace translates to fast growth and exciting responsibilities.