Admissions Counselor

About the Role

DELHI is an educational institution committed to providing high-quality academic programs and supportive services to a diverse student population. This is a full-time, on-site Admissions Counselor role based in Delhi, India.

Key Responsibilities

• Guide prospective students and families through the admission process.
• Respond to inquiries, explain program offerings, and outline eligibility criteria, timelines, and documentation requirements.
• Conduct counseling sessions.
• Organize campus visits or information sessions.
• Maintain accurate applicant records.
• Follow up with leads via phone, email, and in-person meetings.
• Support outreach activities.
• Collaborate with academic and administrative teams.
• Provide clear, unbiased information to help applicants make informed decisions.
• Uphold institutional policies.
• Maintain confidentiality.
• Deliver a professional, student-centered experience at all times.

Qualifications

• Strong interpersonal communication and general communication skills.
• Customer service and counseling skills.
• Sales and outreach abilities.
• Understanding of education systems, academic pathways, and admission procedures.
• Bachelor’s degree in Education, Counseling, Business, Communications, or a related field.
• Proficiency with basic office software and CRM or admissions management tools.
• Strong organizational skills, attention to detail.
• Ability to manage multiple inquiries and timelines.
• Comfort working in a diverse, fast-paced environment.
• Maintain a professional, inclusive approach.