Retail Pharmacy Intern

About the Role

Hy-Vee is seeking individuals with a passion for customer service, a willingness to learn, and a commitment to teamwork for the Retail Pharmacy Intern position. This role offers hands-on experience in a fast-paced retail pharmacy setting while working toward a pharmacy degree.

The Role and Why It's Important

Retail Pharmacy Interns gain practical experience by filling prescriptions under the supervision of a registered pharmacist, assisting with inventory and quality assurance, and contributing to exceptional patient care.

Key Responsibilities

• Provide prompt, friendly customer service.
• Fill and help process prescriptions under the supervision of a registered pharmacist in accordance with all state and federal statutes and regulations.
• Prepare prescriptions and affix labels to prescription containers.
• Report any medication errors to appropriate personnel.
• Assist with inventory control, including ordering, stocking merchandise, checking invoices, and entering inventory information.
• Assist with monthly inventory and follow security and regulatory procedures, including Quality Assurance Programs.
• Assist in training pharmacy employees.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information and prescription drug pricing in accordance with HIPAA.
• Work with co-workers as a team to ensure strict adherence to standard operating procedures and facility policies.
• Maintain a professional appearance at all times.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Adhere to all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Your Skills

• Apply logical and scientific thinking to solve problems.
• Perform arithmetic, algebraic, and geometric calculations accurately.
• Compose original correspondence, follow technical manuals, and evaluate technical data.
• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Maintain a high level of discretion and integrity when handling confidential patient and financial information.

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Pharmacy Department Manager.

Education and Experience

• Currently enrolled in an accredited college of pharmacy.
• Registered with the State Pharmacy Board as an intern.
• Six months or less of similar or related work experience preferred.

Physical Requirements

• Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area.
• Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations.
• Exposure to bloodborne pathogens and sharps associated with pharmacy operations and, where certified, immunization administration.
• Ability to perform repetitive standing, walking, reaching, and bending.

Working Environment

This is a fast-paced role in a retail pharmacy involving multiple tasks. You will have frequent exposure to noise and occasional exposure to hazardous chemicals or solvents.