Business Development Representative

About Topline Pro

Topline Pro is building an AI-powered platform for service businesses, enabling them to acquire direct business quickly. Our digital storefront products, powered by Gen AI, help service professionals get discovered, trusted, and booked repeatedly. Co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), Topline Pro has a team of over 120 employees and is expanding further in 2026. We serve thousands of local service businesses, were recognized as a top 50 Tech Company building for SMBs in 2023 and 2024, and are YC-backed and well-funded. We are experiencing rapid growth and are at an inflection point with a clear path to significant impact.

About the Role

This role is designed to teach you how to become great at sales, going beyond just hitting a number. As a Business Development Representative (BDR) at Topline Pro, you will join a team focused on learning, coaching, competition, and growth. You will learn prospecting, discovery, product demonstrations, pipeline management, negotiation, and closing business. Crucially, you will develop skills in receiving feedback, diagnosing challenges, and continuously improving your craft. While years of sales experience are not required, a strong aptitude for learning, hard work, resilience, and ownership over your development are highly valued. Topline Pro will invest heavily in your growth through regular coaching, role plays, call reviews, structured training, and a supportive manager. Opportunities for increased responsibility and career advancement are available as you demonstrate readiness.

Key Responsibilities

• Prospect home service business owners through high-volume calling, email, and other outreach.
• Run discovery conversations to understand the needs of small business owners.
• Demo Topline Pro and articulate how the product addresses identified problems.
• Manage your own pipeline, moving opportunities from initial conversation through close.
• Participate in coaching, role plays, call reviews, and team training.
• Incorporate direct feedback into your practice to improve performance.
• Learn from and share insights with teammates to enhance team performance.
• Consistently use CRM and sales tools for follow-ups, prioritization, and organization.
• Learn to leverage technology and AI for efficiency and effectiveness.
• Take ownership of your results, utilizing provided coaching, tools, support, and opportunities.

Requirements & Tech Stack

• Proficiency in CRM and sales tools.
• Familiarity with technology and AI for sales optimization.

Qualifications

We are less concerned with prior SaaS sales experience and more interested in your potential and personal attributes. You will likely thrive if you:

• Are driven to master a skill and build a career, not just find a job.
• Are coachable, actively applying feedback to improve.
• Are competitive with yourself, motivated by personal improvement.
• Are resilient, able to maintain performance after setbacks.
• Are curious, seeking to understand the "why" behind processes.
• Are a hard worker, willing to put in the effort required for sales mastery.
• Take ownership of your actions and outcomes.
• Are a great teammate, contributing to collective success.
• Are comfortable with change in a fast-growing company.
• Communicate effectively to build trust and convey information clearly and professionally.

Previous sales experience is beneficial but not a strict requirement. We are looking for individuals with the core qualities to become great sellers and the commitment to develop those skills.

Growth Opportunities

This role is foundational for a sales career, with opportunities for continuous growth within Topline Pro. As you demonstrate mastery, you can take on greater responsibility, manage more complex opportunities, and advance as a seller. Career progression is earned through readiness and performance.

Hiring Process

The interview process is designed to assess qualities such as curiosity, coachability, resilience, ownership, communication, and a desire to grow.

• Recruiter Screen
• Sales Manager Screen
• Roleplay
• Leadership Screen

What We Offer

• $55k base salary with uncapped commissions (potential for $100k+ OTE) and an equity package.
• Full Medical, Dental, and Vision Health Coverage.
• Computer and workspace enhancements.
• 401(k) plan (non-matching).
• Unlimited vacation, 9 company holidays (including election day), and 1 personal volunteer day annually.
• Company-paid Wellhub membership for fitness and wellness.
• Dinner covered via Uber Eats and a stocked kitchen.
• A highly collaborative, in-person environment in Williamsburg, Brooklyn.
• Regular coaching, training, and development for accelerated sales career growth.
• Opportunities for meaningful responsibility as we scale.