Customer Success Manager Intern
Hewlett Packard Enterprise
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- Account managementOperationsNetworkingSales
- Work
- On-site in Alpharetta · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations27%Sales25%Account management4%Networking1%of 142 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
Hewlett Packard Enterprise is the global edge-to-cloud company. This Customer Success Manager role is designated as 'Hybrid', requiring an average of 2 days per week in an HPE office.
Key Responsibilities
As a member of the Customer Success Internship program, you may:
- Assist Customer Success Managers (CSMs) in preparing for and documenting quarterly business reviews, including performance metrics, trends, and progress updates.
- Develop an understanding of the customer's business objectives and how HPE products and solutions are deployed within their environment.
- Support customer relationship management activities by tracking action items, following up on requests, and ensuring timely communication.
- Collaborate with internal teams to help drive issue resolution and facilitate coordination between customers and HPE support organizations.
- Analyze customer case trends and operational data to help identify recurring issues, risks, and opportunities for improvement.
- Gain exposure to customer success best practices, technical support processes, and strategic account management activities.
Requirements & Tech Stack
- Currently pursuing a Bachelor’s or Master’s degree in Business, Operations Management, Engineering, or a related field.
- Strong analytical, communication, and problem-solving skills.
- Excellent interpersonal skills and ability to work collaboratively in a team environment.
- Basic understanding of Customer Success principles and customer relationship management.
- Interest in networking technologies, including routing, switching, and wireless concepts.
- Passion for delivering exceptional customer experience and driving customer success.
- Self-motivated, organized, and eager to learn in a fast-paced environment.
What You'll Gain
- Hands-on experience working with customers and Customer Success professionals.
- Learn how leading technology solutions help businesses achieve their goals.
- Build valuable communication, problem-solving, and relationship-management skills.
- Collaborate with teams across Support, Engineering, Sales, and Services.
- Receive mentorship and career development guidance from industry professionals.