Customer Service Representative
Apex CLT Corp
Charlotte, NCFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Nice to have
- Customer service
- Work
- On-site in Charlotte
- Pay
- Not stated by the employer.
- Skill demand
- Customer service80%of 15 similar entry-level jobs posted in the US this week
- Listed
- Oct 27, 2026 · still open
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About the Role
We are looking for a friendly, dependable, and solution-oriented Customer Service Representative to help customers find information, understand available services, and resolve everyday concerns. This position is ideal for someone who enjoys helping others and building positive relationships. Training will be provided to help you develop your customer service skills and succeed as part of a supportive team.
Key Responsibilities
- Welcome customers and provide courteous, professional assistance.
- Answer questions about products, services, and available offers.
- Listen to customer needs and recommend appropriate solutions.
- Address concerns calmly and direct more complex issues to the appropriate team member.
- Provide accurate information and help customers understand available options.
- Maintain a positive and helpful attitude during every customer interaction.
- Collaborate with colleagues to support service quality and team objectives.
Qualifications
- Strong verbal communication and active listening skills.
- Patient, approachable, and customer-focused attitude.
- Good problem-solving and interpersonal skills.
- Ability to remain professional in a fast-paced environment.
- Dependable, organized, and willing to learn.
- Previous customer service experience is an advantage but not required.