Case Manager, Clinical Services

About the Role

Centerstone is a leading nonprofit behavioral health system. As a Case Manager, you will coordinate services and care for patients, providing coaching, strategies, and coordination of health and wellness resources. You will educate individuals on the connection between physical and mental health, acting as a trusted resource for clients. The role involves working in various settings, including clinic, patient homes, and the community.

Key Responsibilities

• Help patients navigate the health care system through coaching, education, and support.
• Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
• Refer, advocate, and link clients and families for additional services as identified.
• Utilize behavioral management techniques, crisis intervention, active listening, and motivational interviewing to help patients develop better life management skills.
• Provide supportive and educational case management services to develop daily living and coping skills.
• Develop, implement, evaluate, and update treatment plans with input from the client and family.
• Enter written documentation into the Electronic Medical Record in a timely manner for all services rendered.
• Connect with clients face-to-face (in-office and community), via telehealth, and by phone to address needs.
• Demonstrate knowledge and understanding of ethical standards through practice with patients and community partners.
• Attend weekly staffing and team meetings and complete assessments.
• Assist clients with developing natural support systems.
• Complete all required agency trainings to maintain 100% compliance.
• Maintain departmental productivity expectations.
• Attend and participate in clinical supervision.

Requirements & Tech Stack

• Bachelor's Degree in counseling, psychology, social work, or a related field.
• Valid driver's license in good standing.
• Experience with Electronic Health Record (preferred).

Qualifications

• Education Level: Bachelor’s Degree in psychology, social work, or related field required.
• Years Of Experience: Experience with Electronic Health Record preferred.
• Certification/Licensure: Valid driver’s license in good standing required.
• Physical Requirements:
• Standing – 10%
• Sitting – 90%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional