Service Engineer Apprentice/Trainee

ManpowerGroup

Wyoming, MI0–2 yrs1d agovia LinkedIn

About the Role

Join a leading manufacturing technology provider as a Service Engineer Apprentice/Trainee in Grand Rapids, MI. You will be part of the service organization, supporting customer-facing machine repair, installation, and moves across the Central Region.

Key Responsibilities

  • Complete classroom, factory, and online training, achieving passing scores of 80% or higher.
  • Shadow Service Engineers on service calls, traveling to customer sites for observation and hands-on assistance.
  • Participate in training and development to learn how to repair, install, and move machines.
  • Progress through a competency-based apprentice program, enrolled for 2 years before certification and promotion to Service Engineer.
  • Prepare and submit required technical documents and reports in a timely manner.

Requirements & Tech Stack

  • High school diploma or GED.
  • Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
  • Analytical and problem-solving abilities to support service activities in stressful situations.
  • Professional communication skills to interact effectively with customers and internal technical teams.
  • Ability to travel domestically and/or internationally for training and customer visits, including holding a current passport.

Qualifications

  • Strong mechanical aptitude.
  • Willingness to learn in fast-paced environments.
  • Communication skills to build positive customer relationships.

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