Service Engineer Apprentice/Trainee
ManpowerGroup
About the Role
Join a leading manufacturing technology provider as a Service Engineer Apprentice/Trainee in Grand Rapids, MI. You will be part of the service organization, supporting customer-facing machine repair, installation, and moves across the Central Region.
Key Responsibilities
- Complete classroom, factory, and online training, achieving passing scores of 80% or higher.
- Shadow Service Engineers on service calls, traveling to customer sites for observation and hands-on assistance.
- Participate in training and development to learn how to repair, install, and move machines.
- Progress through a competency-based apprentice program, enrolled for 2 years before certification and promotion to Service Engineer.
- Prepare and submit required technical documents and reports in a timely manner.
Requirements & Tech Stack
- High school diploma or GED.
- Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
- Analytical and problem-solving abilities to support service activities in stressful situations.
- Professional communication skills to interact effectively with customers and internal technical teams.
- Ability to travel domestically and/or internationally for training and customer visits, including holding a current passport.
Qualifications
- Strong mechanical aptitude.
- Willingness to learn in fast-paced environments.
- Communication skills to build positive customer relationships.