International Non-Voice Process
IntouchCX
Hyderabad0–3 yrs3h agovia Naukri
Walk-in drive · 21 to 25 Oct · 11.00 AM - 5.00 PM
Intouchcx,B16 building, 5 th floor, raheja mindspace, behind inorbit mall Map
International Non-Voice Process Executive
Key Responsibilities
- Handle customer queries through email/chat and other non-voice channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain high standards of quality, accuracy, and productivity.
- Understand customer requirements and communicate professionally.
- Maintain proper records and update information in the system.
- Follow company policies, process guidelines, and quality standards.
- Meet daily/weekly performance and turnaround-time targets.
Requirements & Tech Stack
- Minimum 6 months of non-voice process experience.
- Excellent written and verbal communication skills.
- Strong English communication and email-writing skills.
- Good typing speed and attention to detail.
- Good analytical and problem-solving abilities.
- Comfortable working with computers and basic MS Office/CRM tools.
- Experience in International BPO / Email Support / Chat Support is preferred.
- Willingness to work in rotational/international shifts.
Walk-in Details
- Location: B16, Mindspace, 5th Floor, Behind Inorbit Mall, Hyderabad
- Interview Timing: 11:30 AM - 3:30 PM
- Contact Person: HR Chohana Charitha
- Contact Number: 7075920832
- Email: [email protected]
- Please carry your updated resume for the interview. Mention "HR Chohana Charitha" as the reference on your resume.