Business Development Associate

About the Role

We are looking for a motivated and result-oriented Business Development Associate to join our team at Dr. Rajkumar Academy for Civil Services.

Key Responsibilities

• Student Counselling and Admissions
• Contact prospective students through inbound and outbound calls, WhatsApp, and other communication channels.
• Understand students' career goals and recommend suitable coaching programs for UPSC, KPSC, KAS, and other competitive examinations.
• Explain course details, fees, batch schedules, learning methods, and admission procedures.
• Follow up with interested students and parents to drive admissions and enrolments.
• Handle student queries and provide accurate information about courses and services.
• Business Development and Sales
• Generate and qualify leads through calls, referrals, walk-ins, campaigns, and other channels.
• Achieve monthly sales targets and admission conversion goals.
• Maintain a healthy sales pipeline and follow up with prospective students regularly.
• Identify opportunities to improve admissions and revenue.
• Support promotional activities, education fairs, seminars, scholarship tests, and admission campaigns.
• CRM and Reporting
• Maintain accurate records of leads, counselling sessions, follow-ups, and admissions in the CRM system.
• Update student interactions and lead status on a daily basis.
• Prepare daily, weekly, and monthly sales reports.
• Coordinate with the marketing, academic, and operations teams to ensure a smooth admission process.
• Student Relationship Management
• Build positive relationships with students and parents.
• Follow up with enrolled students to ensure a smooth onboarding experience.
• Address basic admission-related concerns and coordinate with relevant departments for resolution.

Qualifications

• Educational Qualification
• Preferred: Bachelor's degree in any discipline.
• Candidates with an educational sales, student counselling, or training industry background will be preferred.
• Experience
• Freshers with strong communication and sales aptitude may apply.
• Preferred: Min 1 year of experience in business development, telesales, admissions counselling, or education sales.
• Experience in coaching institutes, EdTech companies, educational institutions, or training organizations will be an added advantage.
• Required Skills
• Good verbal communication and interpersonal skills.
• Strong convincing, negotiation, and follow-up abilities.
• Target-oriented mindset and willingness to work in a sales-driven environment.
• Basic computer knowledge and proficiency in MS Excel.
• Familiarity with CRM tools and lead management systems is an advantage.
• Ability to understand student requirements and explain courses effectively.
• Positive attitude, initiative, and a willingness to learn.