Pre Sales Associate

About the Role

As a Pre-Sales Associate, you will be the first point of contact for parents interested in coding for their child. Your role involves understanding parental needs and demonstrating the value of a free trial class. This is a fast-paced, target-driven role focused on conversations and qualifying leads for the sales team.

Key Responsibilities

• Make outbound calls to prospective and existing Codingal parents to generate and qualify leads.
• Conduct a customer needs assessment (CNA) to understand a child's age, interests, school workload, and parental goals.
• Book and confirm free trial classes, and provide follow-up reminder calls.
• Nurture leads across various channels, including calls, WhatsApp, email, and SMS.
• Hand over qualified, well-documented leads to the Business Development team with clear context.
• Maintain accurate records in LeadSquared CRM and telecalling tools.
• Own daily and monthly targets for calls made, connects, CNAs completed, trials booked, and trial attendance.
• Track personal performance metrics and share insights with the team.

Requirements & Tech Stack

• Experience: 0-1 years in pre-sales, telecalling, inside sales, or customer support. Freshers with strong communication skills are welcome.
• Communication: Clear, confident, and warm communication in English and Hindi (spoken and written). Additional regional languages are a significant advantage.
• Skills:
• Genuine empathy and active listening.
• Ability to ask pertinent questions to qualify needs, rather than relying on a script.
• Comfort with numbers and targets, with resilience in a high-performance environment.
• Strong multitasking and follow-through capabilities, managing numerous conversations daily.
• A learning mindset, with the ability to understand the product quickly.
• Flexibility on working hours, including evenings or weekends, due to a global parent base.
• Education: A graduate degree in any discipline.

About Codingal

Codingal is a global leader in online coding and AI education for kids and teens, offering live, interactive classes accredited by STEM.org. Our mission is to empower students to build apps, games, websites, and AI projects, preparing them for the future. We integrate real-world AI tools like ChatGPT, machine learning, and data science into our curriculum. The platform is trusted by over 1 million registered students worldwide and is backed by Y Combinator.

Why join Codingal

• Uncapped incentives and high performance-linked rewards.
• Real, fast growth with promotions based on performance.
• Genuine sales training in structured discovery, objection handling, and consultative selling.
• Work with a meaningful mission to inspire children in coding and AI.
• Collaborate with a young, sharp, ambitious, and collaborative team.
• Gain experience with a Y Combinator-backed, globally recognized EdTech company.

Where this role can take you

This role serves as the start of a sales career, with a typical progression path:

Pre-Sales Associate -> Business Development Associate -> Senior BDA / Relationship Manager -> Team Lead

Movement is based purely on performance, with a preference for internal promotion.

Compensation and Location

• Annual compensation: 3.6 LPA - 4.2 LPA fixed (including night shift allowance) per year, plus a variable performance incentive of up to 3 LPA. Final offer depends on experience, communication skills, and interview performance.
• Location: HSR Layout Sector 7, Bengaluru.
• This is an onsite role and cannot be done remotely.
• Interviews will be conducted at our Bengaluru office.