Executive Assistant

About the Role

Visa is a world leader in payments technology. The Executive Assistant provides high-quality administrative support primarily to the Senior Vice President of Global Insights & Analytics, with additional support to Vice Presidents and the broader team as needed. This position manages details of a highly confidential and critical nature, requiring a strong working knowledge of departmental and company policies and practices. As an individual contributor with a primary focus on execution, the Executive Assistant independently solves a range of straightforward and complex problems, analyzes possible solutions using standard procedures, and receives a moderate level of guidance and supervision.

Key Responsibilities

• Manage complex calendars, communications, and activities for assigned leaders and/or teams, ensuring priorities are met and schedules are optimized.
• Process expense reports and organize travel as needed for assigned leaders.
• Facilitate effective internal communications within the team and across the organization.
• Maintain meticulous attention to detail to prevent errors that could impact the department.
• Collaborate and coordinate efficiently with colleagues across multiple time zones, adapting to tight deadlines and high-pressure situations.
• Work effectively with a large, diverse team, adapting communication and collaboration styles to various personality types and organizational levels.
• Plan ahead and anticipate potential challenges, ensuring seamless execution of tasks and activities.
• Organize events and meetings, partnering with other team assistants as appropriate to ensure successful outcomes.
• Demonstrate strong problem-solving skills, recognizing patterns, and utilizing information to inform decisions.
• Proactively seek clarification and ask questions to ensure thorough understanding of assignments and expectations.
• Provide dedicated support to middle and upper-level leaders, including Vice Presidents, and, as required, to larger teams in addition to individual executives.
• Stay current with evolving technologies, leveraging available tools—including AI—to drive efficiency and continuously improve processes.

Requirements & Tech Stack

• Microsoft Office Suite: including Excel, PowerPoint, Word, and Outlook
• SharePoint
• AI tools: such as Copilot and ChatGPT

Qualifications

Basic Qualifications

• Minimum of 6 months of work experience or a Bachelor's Degree.
• Demonstrated ability to multitask, respond quickly and efficiently to changing needs, and effectively prioritize work with strong attention to detail.
• Self-starter who is comfortable working independently with minimal supervision.
• Excellent verbal and written communication skills, with the ability to communicate and collaborate effectively with a diverse range of individuals and teams.
• Strong judgment in setting priorities and interacting with both internal and external stakeholders.
• Ability to anticipate the needs of executives and team members.

Preferred Qualifications

• Two or more years of relevant administrative or executive support experience.
• Experience supporting executives in a fast-paced and dynamic work environment.
• Proven professionalism, discretion, and ability to handle highly confidential information.
• Proactive, solution-oriented mindset with a strong “can-do” attitude and eagerness to add value.
• Composed and effective under pressure, with a proven ability to meet tight deadlines.
• Customer service-oriented, team player mentality, with a collaborative approach.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

This position will be performed in an office setting and requires the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa requires at least 3 days in office; expectations of these days will be confirmed by your Hiring Manager.