Customer Service & Sales Executive

Company: Ultimate Ads Solutions

Location: Remote

Job Type: Full-Time

About Us

Ultimate Ads Solutions is a digital marketing and automation company helping businesses grow through SEO, social media marketing, paid advertising, CRM automation, WhatsApp automation, and AI-powered solutions.

Job Overview

We are looking for a motivated and customer-focused Sales Customer Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, following up on leads, understanding client requirements, and converting prospects into customers.

Key Responsibilities

• Respond to customer inquiries via phone, email, WhatsApp, Social media, CRM.
• Follow up with leads generated through marketing campaigns.
• Explain company services and solutions to potential clients.
• Schedule meetings and product demonstrations for the sales team.
• Maintain customer records and update CRM systems.
• Build and maintain strong customer relationships.
• Achieve monthly sales and lead conversion targets.
• Coordinate with the marketing and operations teams to ensure customer satisfaction.

Requirements

• Excellent communication skills in English.
• Strong interpersonal and customer service skills.
• Basic knowledge of digital marketing is an advantage.
• Ability to handle multiple customer conversations simultaneously.
• Familiarity with CRM tools, WhatsApp Business, and Microsoft Office/Google Workspace.
• Freshers with strong communication skills are welcome to apply.

Preferred Qualifications

• Experience in sales, telecalling, customer support, or business development.
• Experience working with digital marketing or technology services.

What We Offer

• Competitive salary with performance incentives.
• Career growth opportunities.
• Training and mentorship.
• Flexible and supportive work environment.