Certified Pharmacy Technician

About the Role

Vanderbilt Health is the region’s largest comprehensive academic health system, comprising eight hospitals and over 180 clinics. It has a long tradition of providing world-class care, advancing medicine through patient care, education, and research. This role is within the Pharmacy Specialty Clin Ops department and offers a hybrid schedule after onboarding. The hours are Monday - Friday 7:30 am - 4:00 pm. This position is integrated within the clinic space and focuses on the Medication Access Pathway (Insurance Approvals and Patient Affordability), Clinical Appropriateness, and Compliance/Adherence for the oncology clinic.

Key Responsibilities

• Assists the pharmacist in the preparation, dispensing, and/or distribution of medications.
• Applies departmental processes regarding inventory control.
• Performs activities as directed by Pharmacists and/or Pharmacy Managers in accordance with federal, state, and local laws/regulations and hospital policies.
• Delivers outstanding customer service to both internal and external customers.
• Operates computer systems and utilizes technology.
• Provides customer service by answering phone requests and triaging calls to the appropriate person if information cannot be provided.

Requirements & Tech Stack

• Certified Pharmacy Technician through either PTCB or NHA is mandatory.
• Pharmaceutical Computer Literacy (Fundamental Awareness): Demonstrated basic understanding of computers or successful completion of training for medication use process applications.
• Pharmaceutical Drug Preparation, Dispensing & Distribution (Novice): Fundamental proficiency to review, prepare, dispense, and distribute prescribed medications. Includes general principles and techniques of asepsis for compounding sterile preparations (CSPs) to minimize contamination risk.
• Pharmaceutical Quality Assurance & Compliance (Novice): Working knowledge of applicable rules and regulations for the department. Maintains current understanding of rules and regulations and facilitates processes supporting their application. Demonstrates knowledge of process improvement, quality assurance programs, and the principles upon which rules and regulations are based. Supports compliance with federal, state, local regulations, and organizational policies.
• Drug Inventory & Records Management (Novice): Fundamental proficiency working with drug inventory and records management. Ability to maintain appropriate inventory levels of medications. Able to collect, organize, and/or maintain evaluations of pharmacy or patient-related information.
• Must complete all required training and maintain competency as a certified technician.
• Applies technology quickly; understands when to utilize appropriate tools and procedures.

Qualifications

• Certifications:
• Certified Pharmacy Technician - National Healthcareer Association (NHA)
• Certified Pharmacy Technician - Pharmacy Technician Certification Board (PTCB)
• LIC-Pharmacy Technician - Tennessee
• Education: Graduate of an approved discipline-specific program.
• Relevant Work Experience: Experience is less than 1 year.
• Possesses sufficient fundamental proficiency to successfully review, prepare, dispense and distribute prescribed medications.
• Demonstrates basic knowledge of conditions affecting safety and reports unsafe conditions.
• Takes responsibility for completing assigned activities and thinks beyond standard approaches.
• Displays understanding of how personal actions impact departmental resources.
• Uses accurate information and good decision-making to consistently achieve results.
• Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations.
• Keeps an open mind to changing plans and incorporates change instructions.
• Provides guidance to entry-level co-workers.
• Continuously improves own skills by identifying development opportunities.
• Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
• Openly shares information and communicates in a clear and courteous manner.
• Invests time to understand the problems and needs of others to provide excellent service.
• Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Listens carefully to understand issues and provides accurate information and support.
• Checks work quality before delivery and asks relevant questions to meet quality standards.