Associate

About the Role

This is a full-time, on-site Associate role based at Country Inn & Suites by Radisson in Bardez.

Key Responsibilities

• Support daily hotel operations.
• Welcome guests and assist with check-in and check-out.
• Respond to guest inquiries courteously and efficiently.
• Coordinate reservations.
• Handle basic administrative tasks.
• Communicate with other departments to ensure smooth service delivery.
• Maintain cleanliness and order in guest areas.
• Monitor supplies.
• Follow brand standards for safety and quality.
• Work as part of a team to create a positive guest experience and support hotel efficiency.

Requirements & Tech Stack

• Customer service and hospitality skills.
• Ability to interact professionally and courteously with diverse guests.
• Basic administrative and organizational abilities.
• Strong communication skills, including clear spoken and written English.
• Additional local or foreign languages are an advantage.
• Ability to work on-site in Bardez, including flexibility to cover shifts, weekends, and holidays.
• Attention to detail and reliability in following procedures related to safety, cleanliness, and brand standards.
• Comfort working with hotel management systems, point-of-sale tools, or similar digital platforms (training can be provided).

Qualifications

• Prior experience in hospitality, retail, or customer-facing roles is preferred but not strictly required.
• High school diploma or equivalent.
• Formal hospitality training or certification is a plus.