Front Office Associate

About the Role

The Associate role is a full-time, on-site position based at Hotel Udai Median in Rajasthan, India. The Associate will support daily hotel operations.

Key Responsibilities

• Welcoming guests
• Assisting with check-in and check-out
• Responding to guest inquiries in a professional and timely manner
• Coordinating with housekeeping and front office teams
• Maintaining accurate records
• Ensuring public areas and guest spaces meet quality and safety standards
• Managing reservations
• Handling basic administrative tasks
• Providing local information to enhance the guest experience
• Delivering courteous and efficient service

Qualifications

• Strong customer service, guest relations, and interpersonal skills
• Effective communication skills in English and local languages
• Active listening abilities
• Teamwork and collaboration skills
• Prior experience in hospitality, customer service, or front office roles is beneficial
• Availability to work flexible hours, including weekends and holidays
• Professional, welcoming demeanor