ASSOCIATE TRAINING COORDINATOR

About the Role

The Associate Training Coordinator – Managed Services supports end-to-end training administration for global clients by coordinating logistics, managing learner communications, and handling LMS activities to ensure smooth training delivery across regions.

Key Responsibilities

• Assist customers with Training Administration issues via E-mail.
• Provide customers with resolutions / Training scheduling options.
• Gather additional information about reported issues.
• Perform detailed case analysis and document the case in the system and generate tickets.
• Generate daily / weekly reports for the customer on Microsoft Excel.

Qualifications

• Bachelor's degree required.