INSIDE SALES EXECUTIVE, WELCOME!

About the Role

This is a full-time, on-site role based in New Delhi for an Inside Sales Executive. This position welcomes freshers eager to build a career in sales and technology services.

Key Responsibilities

• Engage with prospective customers via calls, emails, and online meetings to introduce Trident’s digital transformation solutions and identify potential business opportunities.
• Generate and qualify leads.
• Maintain accurate records in CRM systems.
• Coordinate with the sales and marketing teams to support campaigns and follow-ups.
• Understand customer needs and present appropriate service offerings.
• Schedule product demos or consultations for senior sales professionals.
• Provide consistent, high-quality customer service.
• Track sales metrics.
• Report on pipeline development.
• Contribute to the continuous improvement of sales processes.

Requirements & Tech Stack

• Strong Inside Sales and Lead Generation skills, with the ability to identify prospects and build a qualified sales pipeline.
• Excellent Communication and Customer Service skills to engage professionally with clients, handle inquiries, and build long-term relationships.
• Sales aptitude, including basic negotiation, persuasion, and the ability to meet targets in a fast-paced environment.
• Comfort with technology and CRM tools, and willingness to learn about digital transformation solutions, ERP, CRM, and cloud platforms.
• Strong organizational and time-management abilities, with attention to detail and a proactive approach to work.
• Ability to work collaboratively with cross-functional teams.
• Openness to training, coaching, and ongoing skill development.

Qualifications

• Bachelor’s degree in Business, Marketing, Commerce, or a related field.
• Freshers and early-career professionals are encouraged to apply.