Constraint & Delivery Manager (Thermal)

About the Role

• Own plant-level supply constraint identification and delivery performance.
• Act as the first-line resolver of supply disruptions, proactively addressing issues before the production scheduler is aware.
• Ensure no line stops, no surprises, and no excuses.
• Time Horizon: 0 – 30 days.

Key Responsibilities

• Identify and escalate supply constraints daily; maintain a plant-level constraint register.
• Manage supplier delivery performance at the plant level.
• Drive root cause analysis on delivery failures.
• Mitigate line-down risk by coordinating emergency supply actions before production impact.
• Expedite critical materials.
• Escalate commercial leverage requirements to the Regional Category Manager (RCM) after exhausting first-line options.
• Coordinate cross-functionally with production planning to maintain aligned constraint and delivery horizons.
• Execute root cause analysis on delivery failures and track corrective actions to closure.
• Support inventory optimization by flagging excess and shortfall positions to the planning team.
• Participate in Category Teams as an extended member to surface recurring supplier delivery issues to the Global Category Manager (GCM)/RCM.

Key Performance Indicators (KPIs)

• Line-Down Incidents: Zero procurement-attributable line stops.
• Supplier On Time Delivery:
• Requested Delivery Failure Rate <5%
• Promised Delivery Failure Rate <2%
• Constraint Resolution Cycle Time: ≤72 hours from identification to resolution plan for Critical-category constraints.
• Expediting Cost: <0.5% of managed spend attributed to emergency/expedited freight and premiums.
• Past-Due PO Reduction Rate: 10% QoQ reduction in past-due purchase order backlog at plant level.
• Production Schedule Adherence: ≥98% of production schedules met, with procurement-attributable shortfalls <2%.

Governance Cadence

• Plant Supply Chain & Delivery Review (Daily / Weekly): Constraint identification, line-down risk, expedite actions, Tier 1–4 plant cadence.
• Category Team (Extended) (Per Global Category Council): Recurring supplier delivery issues surfaced to GCM/RCM for commercial action.
• Production Planning Alignment (Daily): Constraint horizon update, inventory position, schedule risk flags.
• RCM Escalation (As required): Commercial escalation for expediting after first-line options exhausted.

Reporting Structure

• Reports to: Regional Procurement Lead (solid line).

Escalation Path

• Product & project issues: Procurement Product Line Management structure.
• Category & supplier issues: Category Management structure.