Restoration Supervisor Trainee

About the Role

SERVPRO Team Mongan is hiring a Restoration Supervisor Trainee. This is a hands-on position with paid on-the-job training designed to prepare you to lead a restoration crew. You will start by learning the work alongside experienced team members, helping homes and businesses recover from water and fire damage. As your skills grow, you will take on greater responsibility and learn how to organize jobs, support a crew, and communicate confidently with customers.

What’s in It for You?

• Competitive compensation: $33,280.00 - $43,680.00 per year
• Paid, on-the-job training
• Benefits package:
• Free uniforms
• Health insurance
• Paid time off
• 401(k) matching
• Company-provided uniforms, tools, and equipment
• Personal and professional development opportunities
• A path toward a Restoration Supervisor role

Key Responsibilities

Learn Restoration from the Ground Up

• Respond with the team to water and fire damage emergencies.
• Perform water extraction, drying, cleanup, and demolition as directed.
• Learn to set up, operate, and care for specialty restoration equipment.
• Load, inventory, and maintain work vehicles.
• Identify and communicate safety hazards, job site conditions, and equipment needs.

Build Toward Supervising a Crew

• Learn how to organize job site activities and establish an efficient workflow.
• Develop the ability to give clear instructions and support teammates.
• Learn to monitor work quality, track progress, and address problems.
• Build skills in job documentation, equipment tracking, and responsible use of materials.
• Take on additional responsibility under the guidance of experienced supervisors.

Support Customers Through the Recovery Process

• Learn to explain restoration activities and respond to customer questions.
• Help maintain a clean, job site.
• Treat customers and their property with care and respect.

Requirements & Tech Stack

• A valid driver’s license.
• Willingness to work occasional on-call shifts, including evenings, weekends, and holidays.
• A commitment to safe work practices, teamwork, and learning.
• IICRC certification is a plus.

Qualifications

• Enjoy hands-on work and being part of a team.
• Have handyman, construction, restoration, or related experience.
• Want to learn a skilled trade and grow into leadership.
• Take direction well, ask questions, and follow through.
• Stay dependable when the work is challenging.
• Find purpose in helping people and making a difference in your community.
• Previous restoration, construction, or related experience is preferred, but not required.

Physical & Work Environment Requirements

This role involves physically demanding work in indoor and outdoor restoration environments, including:

• Regularly lifting at least 50 pounds and occasionally lifting up to 100 pounds with assistance.
• Climbing ladders and working at ceiling heights.
• Working in tight spaces, including crawl spaces and attics.
• Repeatedly pushing, pulling, lifting, and carrying objects.
• Working with and around cleaning agents.