Business Operations Analyst

About the Role

Fairbanks LLC is a growing consulting firm specializing in public-sector programs, with a major emphasis on Medicaid claiming. We help government agencies and other public entities efficiently and accurately obtain allowable federal reimbursement. We are seeking a Business Operations Analyst to support client projects through data analysis, quality assurance, reporting, client communications, and project administration. Business Analysts work closely with Consultants/Managers and take ownership of assigned client project tasks and deliverables.

Key Responsibilities

• Analyze, organize, and validate client data using Excel and other analytical tools.
• Prepare reports, presentations, documentation, and other client deliverables.
• Perform quality assurance reviews to ensure work is accurate, complete, and consistent with program requirements.
• Assist with the administration and execution of client project tasks and monitor assigned deadlines and deliverables.
• Participate in client meetings and communicate professionally with clients and internal team members.
• Identify issues, investigate discrepancies, and assist in developing practical solutions.
• Support process improvement efforts, system testing, and special projects.
• Develop an understanding of Medicaid claiming programs and applicable program requirements.
• Lead and conduct ongoing training for key stakeholders.

Requirements & Tech Stack

• Bachelor's degree in business, economics, liberal arts, or a related field.
• Strong analytical and problem-solving skills, including the ability to examine, organize, and interpret data.
• Strong written and verbal communication skills.
• Detail-oriented with the ability to manage assigned responsibilities independently and meet deadlines.
• Ability to work effectively as part of a collaborative project team.
• Professional communication skills and comfort interacting with clients.
• Capable of prioritizing multiple tasks and meeting all client deliverables.
• Ability to travel up to 30% annually.
• Proficiency with Microsoft Excel, PowerPoint, and Word.
• Experience with advanced Excel functionality, Power Query, or macros (preferred).
• Previous client-facing or professional business experience (preferred).
• Experience with system testing, data validation, or quality assurance (preferred).
• Candidates must be located in the Chicago area.
• The role operates in a hybrid work environment.

Qualifications

• Bachelor's degree in business, economics, liberal arts, or a related field.
• Recent college grads are welcome to apply, strong relevant internship experience is applicable.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Detail-oriented.
• Ability to manage responsibilities independently and meet deadlines.
• Ability to work effectively as part of a collaborative project team.
• Professional communication skills and comfort interacting with clients.
• Ability to prioritize multiple tasks.
• Ability to meet all client deliverables.
• Recent college graduates with internship experience in a business capacity are encouraged to apply.
• Those returning to the workforce are also encouraged to apply.