Business Associate, Ophthalmology, Full Time, Day

About the Role

Position Summary: Performs a variety of front desk activities that support the Practice and professional staff, and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

Key Responsibilities

• Perform a variety of front desk activities.
• Support the Practice and professional staff.
• Perform essential services such as checking-in and checking-out patients.
• Respond to requests from the Practice Manager.
• May require rotating to other VMG locations from time to time when necessary.

Requirements & Tech Stack

• Computer literacy required.

Qualifications

• High school diploma or equivalent.
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry experience.
• Six (6) months of previous administrative/office management/clerical experience.
• Demonstrates behaviors consistent with Valley Health System Behavioral Standards.
• Demonstrates behaviors consistent with Valley Physician Services Mission and Vision Statements.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations.
• Outstanding interpersonal, service excellence behavior, and customer service skills.
• Strong orientation towards the provisions of high quality, cost-effective, and comprehensive medical care.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication skills (oral and written) to convey information clearly and concisely.
• Ability to create, maintain, and support a high functioning team.
• Ability to establish and foster cooperative working relationships with staff and management.
• Ability to function effectively as part of a team.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibility and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Job Location

• Ridgewood
• 1200 E Ridgewood Ave

Shift

• Day (Monday through Friday, 8 am - 5 pm)

Pay Range

• $19.81 - $24.76 (per hour)