Regional Account Manager Associate

About the Role

As a Regional Account Manager Associate in the Los Angeles area, you will work within a team framework.

Key Responsibilities

• Provide surgical case coverage across multiple accounts within the assigned multi-state district, ensuring consistent product support in the operating room.
• Serve as a district-wide resource to support case coverage needs, including high-volume accounts, product evaluations/conversions, and representative absences.
• Deliver clinical and technical expertise to surgeons, nurses, and operating room staff during live surgical procedures.
• Partner with territory sales representatives and district leadership to ensure effective execution of sales and service strategies.
• Develop and maintain strong professional relationships with key stakeholders, including physicians, clinical staff, and hospital administrators.
• Demonstrate in-depth knowledge of company products, surgical techniques, and competitive offerings to support procedural success.
• Assist with staff education, product training, and in-servicing to ensure proper adoption and utilization of surgical devices.
• Maintain accurate records of case activity, customer feedback, and territory support using company reporting tools.
• Travel extensively across the district of Los Angeles, managing a flexible schedule to accommodate urgent case coverage needs.
• Adhere to all company, industry, and regulatory standards for compliance, quality, and customer interactions.

Qualifications

• Bachelor’s degree (4-year degree)
• 0-2+ years of experience in sales, healthcare, or clinical support.
• Strong record of achievement in academics, athletics, or prior professional roles, demonstrating competitiveness and resilience.
• Ability to learn complex medical terminology, surgical procedures, and technical product information quickly.
• Willingness to travel extensively (up to 50%) across the district, often on short notice.
• Comfort working in high-pressure environments such as the operating room.
• Excellent communication, relationship-building, and problem-solving skills.
• Must live in the geographical location of the position or be willing to relocate.
• Ability to meet third-party credentialing requirements, which may include but are not limited to COVID-19 vaccination.