Bilingual Healthcare Customer Service Representative
TTEC
Austin, TXFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceHIPAA
- Work
- Remote
- Pay
- Not stated by the employer.
- Listed
- Nov 12, 2026 · still open
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About the Role
This is a remote Bilingual Healthcare Customer Service Representative position for Spanish-English speakers in the USA, working for TTEC.
Key Responsibilities
- Answer incoming communications from customers.
- Conduct research to provide answers for customers to resolve their issues.
Requirements & Tech Stack
- Bilingual in English and Spanish.
- 6 months or more of customer service experience.
- Integrity to follow HIPAA guidelines on maintaining patient privacy.
- High school diploma or equivalent.
- Computer experience.
- High speed internet (> 15 mbps).
- Headset (USB wired headset recommended; existing non-Bluetooth headsets may be usable).
Qualifications
- Webcam participation is expected during all instructor led TTEC and client required training.
- Caring, supportive nature.
Note: TTEC has preferred residency states for remote work and is not hiring from certain geographies (AK, CA, HI, IL, MT) or outside the United States. Residents of specific states (Colorado, Louisiana, Maine, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C.) will be considered based on special business need.