ADS Apprentice

About the Role

The Apprentice assists in providing a high level of technical support for their assigned business unit. This includes understanding and documenting business processes, reporting and analysis of data, working on projects, and improving business processes using available tools.

Key Responsibilities

• Assists assigned departments with technical issues.
• Works on tasks as assigned by leadership.
• Assists their team in streamlining business processes using new or current technology.
• Documents business processes, reviews inefficiencies, and makes recommendations for improvement.
• Learns University systems and data sets to accurately extract information.
• Analyzes workflow issues and data integrity problems, providing recommendations and advising management.
• Conducts and leads projects to transform business processes through data collection, processing, and visualization.
• Documents and optimizes business processes by researching industry best practices and supporting solution development.
• Develops a deep understanding of core business processes and performance measurement.
• Works with business and business analytics teams to identify strategic and analytical data needs and gaps.
• Utilizes diagnostic/predictive/prescriptive analysis to derive business insights and drive action.
• Summarizes and describes raw data sets for departmental use.
• Supports validation processes to ensure data accuracy.
• Analyzes data to align with organizational goals and relays business impacts through data-driven recommendations.
• Collaborates closely with business units and provides expert input on functional business topics.
• Streamlines business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal standards.
• Provides operational support to assigned business units' systems, including technical assistance.
• Provides regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service.

Requirements & Tech Stack

• SQL (1 year of experience required if not pursuing a Bachelor's degree)
• Advanced Excel
• Advanced Access
• Liberty University policies
• LU’s Christian model and Mission

Qualifications

• Pursuing a Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.
• Pursuing a bachelor's degree or has 1 year of SQL experience.
• Effective communication both verbally and in writing.
• Ability to intuitively reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.
• Excellent computer and organizational skills.
• Ability to obtain LU-approved driver certification:
• Individuals must be 21 years of age or older.
• Possess a valid driver’s license with a minimum of five (5) years of documented driving history.
• Maintain a clean driving record.
• Ability to effectively communicate both verbally and in writing.
• Proficiency in understanding, speaking, reading, and writing English.
• Strong interpersonal and public communication skills.
• Strong organizational skills.
• Strong analytical and critical thinking skills.
• Ability to assess situations, evaluate information, and solve problems using sound judgment.
• Frequently required to perform desk-based work, including computer use and data entry.
• Ability to communicate effectively in meetings and collaborative settings.

Work Environment

• On-Camps / Hybrid / Remote (depending on the team)

Driving Requirements

• Use of personal or LU vehicles may be required for travel.
• Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving.

Time Type

• Full time

Location

• Hybrid

Pay Range

• $12.77 - $19.23