Mega Opening, Bangalore
HCLTech
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E. or MCA
- Must know
- Troubleshooting
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting1%of 99 similar fresher jobs posted in India this week
- Listed
- 7 Nov 2026 · still open
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Job Title: Process Associate - Voice Process
Company: HCLTech
About the Role
- Bangalore-based position at HCLTech.
- Opportunity for freshers with recent pass-out dates.
Key Responsibilities
- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.
Requirements & Tech Stack
- Strong written communication skills, especially for email and chat support.
- Work Location: ITPL Whitefield, Bengaluru.
Qualifications
- Candidates from Arts & Science streams are eligible.
- Freshers from the years 2024 to 2026 are preferred.
- A Bachelor's degree in any discipline is preferred.
- BTECH, IT, MCA, BE candidates are not eligible to apply.