Non-Voice process
HCLTech
ChennaiFresher2h agovia Naukri
Walk-in drive · Tue 3 Nov · 11.00 AM - 1.30 PM
Sandhya Infocity Limited – Navalur No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur Map
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E. or MCA
- Must know
- ExcelMicrosoft OfficeCustomer service
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Customer service27%Microsoft Office6%Excel3%of 99 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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Walk-in Drive @HCLTech
About the Role
- Designation: Process Associate - Fresher
- Work Location: Chennai
- Process Type: Non-Voice process
Interview Details
- Date: 03rd of November 2026
- Time: 11:00 AM - 1:00 PM
- Venue: Sandhya Infocity Limited Navalur, No. 33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur
- HR SPOC: Jayalakshmi SA
Key Responsibilities
- Ability to resolve customer queries in the first point of contact.
- Focus on delivering a positive customer experience.
- Ability to contribute to the process through improvement ideas.
Requirements & Tech Stack
- Basic knowledge of MS Office applications, especially Excel and Outlook.
Qualifications
- Educational Qualifications: Bachelor's degree in any discipline is preferred (Arts & Science).
- Eligible Pass Out Years: 2024-2026.
- Ineligible Disciplines: B.E/ B.Tech, MCA are not eligible to apply.
- Fresh graduates are encouraged to apply.
- Excellent verbal and written communication skills.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced and team-oriented environment.
- Willingness to work in shifts if required.
Key Competencies
- Customer Focus
- Communication Skills (Strong verbal and written communication skills)
- Team Collaboration
- Attention to Detail
- Time Management
- Problem Solving
- Adaptability
- Professionalism, courtesy, friendliness, and empathy.
- Active listening skills.
- Ability to multi-task.
- Capability of handling a fast-paced, innovative, and constantly changing environment.
- Team player.