Sales Executive

Role Description

The Sales Executive role is a full-time, on-site position based in Guwahati. The Sales Executive will engage directly with customers, provide product information, demonstrate jewellery features, and support customers in making purchase decisions that align with their needs and preferences.

Key Responsibilities

• Meet sales targets.
• Manage the sales process from inquiry to closing.
• Maintain accurate records of customer interactions.
• Ensure effective visual merchandising of jewellery displays.
• Build long-term customer relationships.
• Handle post-sales service queries.
• Coordinate with store management on stock and promotional activities.
• Uphold KISNA’s standards of brand presentation and customer experience.

Qualifications

• Strong sales and customer service skills, with the ability to understand customer needs and provide suitable product recommendations.
• Effective communication and interpersonal skills to build rapport with diverse customers and collaborate with store teams.
• Basic retail operations skills, including handling billing, documentation, and inventory coordination.
• Ability to learn and convey product knowledge, including key features of diamond and gold jewellery, certifications, and care guidelines.
• Prior experience in jewellery, luxury retail, or consumer-facing sales roles is an advantage.
• Comfort working in a target-driven environment and maintaining high standards of professionalism and integrity.
• Proficiency in English and local languages spoken in Guwahati; additional language skills are a plus.
• Minimum educational qualification of a high school diploma; a graduate degree in business, marketing, or a related field is beneficial.