Customer Service Warehouse Associate

About the Role

Ewing Outdoor Supply, a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company, is seeking dependable, customer-focused team members for its operations team. This role offers a variety of activities, including customer service, warehouse operations, inventory support, local deliveries, and sales assistance, making it ideal for individuals who enjoy being active, working both indoors and outdoors, and contributing to a fast-paced, team-oriented environment. The company provides world-class training, and prior industry experience is not required.

Key Responsibilities

This role supports day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Responsibilities include:

• Customer Service & Sales
• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Warehouse & Yard Operations
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, following all equipment and material-handling safety standards.
• Inventory Management
• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.
• Delivery and Transportation
• Load and unload materials using company delivery vehicles, following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, providing world-class customer service upon arrival.

Requirements & Tech Stack

• Must be comfortable operating and making deliveries daily in an Isuzu NRR 650 or similar commercial vehicle.
• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• An eagerness to work as a team.
• An eagerness to deliver world-class customer service.

Qualifications

• Preferred, but not required:
• Warehouse associate experience.
• Delivery driver experience.
• Forklift certification.
• Knowledge of irrigation, plumbing, or landscape materials.
• Bilingual (Spanish & English).
• Bonus Points:
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate).

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing