Marketing

Contractor Nation

About the Role

Seeking an organized, curious individual to track marketing leads from initial contact through appointment and sale, understanding their journey and outcomes. Training on company systems and processes will be provided.

Key Responsibilities

• Review recorded calls to assess lead quality and identify missed booking opportunities and cancellations.
• Track leads from Google Local Services, Angi, and other sources, matching inquiries to appointments and sales.
• Maintain spreadsheets and reports documenting lead costs, outcomes, and marketing results.
• Investigate duplicate records, missing information, and questionable leads; submit vendor feedback or credit requests when appropriate.
• Follow daily and weekly checklists, identify useful patterns, and share findings with the team in clear, practical terms.
• Write short stories about completed jobs using approved project details and photos.

Requirements & Tech Stack

• Comfort working with spreadsheets, numbers, and detailed records.
• Clear writing skills and strong attention to detail.
• Ability to learn new systems, research answers, and solve problems independently.
• Reliable follow-through on recurring tasks without constant reminders.
• Ability to explain findings in plain language and work constructively with other teams.

Qualifications

• Experience in marketing operations, call-center quality review, sales support, CRM administration, bookkeeping, or data reporting is helpful but not required.
• Judgment, curiosity, and follow-through are highly valued.

Pay: $20-$23/hour