Sales Development Program

About the Role

Join UnitedHealthcare's Sales Development Program in Minnetonka, MN, as a Sales Agent. This is a full-time, early careers opportunity focused on inbound calling to consult customers on their insurance needs and match them with appropriate coverages, products, and benefits. The program offers a structured, curriculum-based development path with support for obtaining required state insurance licenses.

Key Responsibilities

• Handle inbound calls from prospective members to identify needs and convert them into qualified leads or sales.
• Actively listen, ask appropriate questions, and document required information in computer systems.
• Utilize product portfolio knowledge to assess prospect needs, explain product differences, and assist in product selection.
• May make outbound calls for follow-ups or to review products/services with current members.
• Assist prospects with the enrollment application process over the phone.
• Meet performance, attendance, and consumer experience goals.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Apply AI tools and techniques to drive efficiency, insights, and innovation within your functional area.
• Design, develop, and deploy AI-powered solutions to address complex business challenges.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows such as reporting, dashboards, and operations processes.
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Work Schedule & Location

• Operating hours: Monday - Friday 7:00 AM - 9:00 PM; specific shifts provided during training.
• Rotational weekend work may be required.
• Training: Fully onsite for 6 - 10 weeks in Minnetonka, MN (9800 Health Care Ln, Minnetonka, MN 55343) during a standard day shift. Schedules will be determined by the Hiring Manager after training completion.
• Flexibility is desired based on business seasonality.

Program Features

• Accelerated career growth with skill development and continued support.
• Collaboration with experienced professionals, mentors, and sales leaders.
• Networking opportunities within a close-knit community of peers.
• Structured, curriculum-based development program.

Compensation & Benefits

• Guaranteed base pay + monthly sales incentive earning potential.
• Average first-year annual earnings of $60K (base + commissions).
• Top performers can earn $80K+.
• Sign-on bonus: Up to $3,000 for external candidates ($2,000 sign-on bonus + $1,000 if licensed at time of offer).
• 18 days accrued Paid Time Off (PTO) during the first year.
• 8 Paid Holidays.
• Medical Plan options, Health Spending Account (HSA), or Health Saving Account (HSA).
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, etc.).
• Fun and competitive work environment.
• Hourly pay range: $16 - $24 per hour (based on full-time employment).

Requirements & Tech Stack

• Microsoft Office products: Word, Excel, PowerPoint, Outlook.
• AI tools and techniques (mentioned for role application, specific tools not listed).
• AI-enabled tools (mentioned for data analysis).

Qualifications

• Currently in the final year of obtaining a Bachelor's degree or obtained degree no longer than 24 months prior to the position start date from an accredited college/university.
• Bachelor's Degree must be obtained prior to start of employment.
• Eligible to work in the U.S. without company sponsorship, now or in the future.
• No license is required prior to starting.
• Must successfully complete UHC Portfolio Agent New Hire training classes and demonstrate proficiency.
• Work or volunteer experience in sales, customer service, health care, or health insurance is a preferred qualification.