Advisory Services Analyst, Consultant Development Program

About the Role

The Consultant Development Program (CDP) is an Early Careers program for recent college graduates interested in developing problem-solving and presentation skills with health care clients. The CDP is within Optum Advisory and allows early career professionals to experience a diversity of health care clients through a variety of engagements. CDP participants will work with Advisory Board teams across a variety of functions, including research and client services, to support top business priorities while receiving mentorship and formal training in key consulting competencies. Program completion includes alignment into a full-time Advisory Board role and typically takes 1.5-2.5 years to complete.

• This is a full-time position located in Eden Prairie, MN, Nashville, TN, or Washington, DC.
• This is a full-time position with a start date of Monday, January 25, 2027.
• Relocation is not offered for the Consultant Development Program.

Key Responsibilities

Working directly with internal and external clients to help determine needs and solve complex business problems by performing the following activities:

• Serve as the first point of contact for client requests and respond to inquiries in a timely and efficient manner. Examples of requests include: scheduling and setting up client trainings on resources available through the portfolio, providing access to research publications and website resources, and facilitating introductions to research staff.
• Curate and synthesize client, market, and organizational intelligence to provide context-rich expert support, ensuring research, guidance, and interactions are tailored to each client's strategic priorities and operating environment.
• Strategically build campaigns to determine which individuals and organizations to reach out to using a combination of past interactions, marketing intel, organizational relationships, national news, upcoming events, and new best practices.
• Customize and refine outreach scripting by updating content, urgency, script length, and outreach method, and own sending to key clients and prospects with the aim of maximizing outreach to meeting conversion.
• Conduct and maintain literature reviews and bibliographies on core topic areas, including comfort orienting others to both the "landscape of insight" and existing gaps in market understanding.
• Lead client and stakeholder interviews to gather strategic, operational, and market insights, synthesize findings, and identify implications for research, product development, and client engagement.
• Partner with internal and external stakeholders using clear, concise, and effective written and oral communication.
• Apply AI tools to solve business problems within your domain.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Requirements & Tech Stack

• Bachelor's degree earned within the past 24 months from an accredited college/university. Coursework to obtain the degree must be completed prior to the start of employment and verified within 6-8 weeks following the date at your school.
• Business Acumen and Basic Data Analysis experience.
• Ability to work in office on a hybrid schedule (2 days home/3 days in office) in one of the 3 locations (Eden Prairie, MN, Nashville, TN, or Washington, DC) for the duration of the program.
• Ability to Travel up to 25% for the Consultant Development Program, dependent on project needs and location.
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization.

Qualifications

• 3.0 GPA (Preferred)
• Healthcare Experience (Preferred)
• Proven intellectual Curiosity (Preferred)
• Experience with research and writing, Power BI, UX/UI concepts, data engineering, and familiarity with AI tools and emerging AI applications (Preferred)