Sales Development Program

About the Role

UnitedHealthcare is growing its team in Minnetonka, MN, with multiple Early Careers full-time sales opportunities available through the Sales Development Program. This inbound call role involves consulting customers on their insurance needs and matching them with suitable coverages, products, and benefits. Training is fully onsite, and the company provides support and pays for the required state insurance licenses. No license is required prior to starting.

Work Schedule

• Operating hours: Monday - Friday 7:00 AM - 9:00 PM; shift provided during training with rotational weekend work.
• Full-time position with flexibility desired based on business seasonality.

Work Location

• Onsite training program in Minnetonka, MN (9800 Health Care Ln, Minnetonka, MN 55343) for 6 - 10 weeks during a standard day shift.
• Training is fully onsite, with schedules determined by the Hiring Manager after completion.

Program Features

• Participate in a Sales Development Program designed to accelerate career growth.
• Collaborate with experienced professionals, mentors, and sales leaders.
• Build relationships within a peer community involved in the development program.
• The development program is curriculum-based and structured.

What You'll Do

• Apply AI tools to solve business problems within your domain.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.
• Handle inbound calling, answering phone calls from prospective members.
• Identify customer assistance needs with the goal to convert callers to qualified leads and sales.
• Ask appropriate questions, listen actively, and document information in computer systems.
• Use knowledge of the product portfolio to assess prospect needs, explain product differences, and assist in selecting the best product.
• May make outbound calls to follow up on questions or to current members to review products and services.
• Assist prospects in completing enrollment applications over the phone.
• Meet established goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.

Compensation & Benefits

• Guaranteed base pay + monthly sales incentive earning potential.
• Average first-year annual earnings: $60K (combination of base plus sales commissions).
• Top performers can earn $80K+.
• Sign-on bonus of up to $3,000 for external candidates ($2,000 sign-on bonus + $1,000 if licensure is held at time of offer).
• 18 days accrued Paid Time Off during the first year of employment plus 8 Paid Holidays.
• Medical Plan options, Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• Hourly pay range: $16 - $24 per hour (based on full-time employment).

Requirements & Tech Stack

• Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• AI tools and techniques.

Qualifications

• Currently in the final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date) from an accredited college/university.
• Bachelor's Degree must be obtained prior to start of employment.
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization.
• Work or volunteer experience in sales, customer service, health care, or health insurance is preferred.
• No license is required prior to starting in the role.