BPO Executive, Outbound Sales

SHARDA CONSULTANCY SERVICES

Gurugram, Haryana, India4h agovia LinkedIn

About the Role

We are seeking a motivated and experienced BPO Executive specializing in Outbound Sales to join our dynamic team. The ideal candidate will have a strong background in international sales, particularly in the US market, and will be responsible for driving sales initiatives and achieving targets. This role requires excellent communication skills and the ability to engage with customers effectively.

Key Responsibilities

  • Conduct outbound sales calls to potential clients in the US and international markets, promoting our services and products.
  • Manage the sales process from lead generation to closing, ensuring a high level of customer satisfaction.
  • Collaborate with the sales team to develop strategies for increasing market share and achieving sales targets.
  • Maintain accurate records of sales activities and customer interactions in the CRM system.
  • Provide feedback on market trends and customer needs to help shape product offerings.
  • Participate in training and development programs to enhance sales skills and product knowledge.

Requirements & Tech Stack

  • Proven experience in outbound sales, particularly in international sales.
  • Strong understanding of the US sales process and customer engagement strategies.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in using CRM software and other sales tools.

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