OE Systems Associate

PrismHR

Key Responsibilities

• Serve as the primary benefit contact for clients during open enrollment.
• Support sub-departments (underwriting, system operations, client relations, etc.) with renewal preparation.
• Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery.
• Provide guidance to ensure regulatory compliance.
• Present and deliver Client renewals with minimal oversight.
• Communicate and educate Clients on all benefit offerings and products.
• Work directly with insurance carriers and vendors with specific plan questions.
• Advise employees on their options and help them navigate complex decisions about their benefits.
• Review and provide various reports using internal tools to update progress of open enrollment.
• Review the accuracy of employee benefits data within HR information systems (HRIS).
• Perform post open enrollment validation.
• Other tasks and duties assigned related to benefit administration.

Knowledge, Skills, And Abilities

• Strong organizational, analytical, time management, and problem-solving skills.
• Experience working with HRIS platforms and able to quickly learn new software systems.
• High attention to detail.
• Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment.
• Understand project scope, timelines, and milestones.
• Experience leading others and project/task management.
• Ability to de-escalate roadblocks using effective communication and best practices.