Retail Pharmacy Technician

About the Role

Perform and assist in various pharmacy assignments under the supervision of a licensed pharmacist. The majority of tasks involve preparing, dispensing, and distributing medications, including compounded non-sterile products (CNSPs), patient-specific and non-patient-specific non-sterile medication doses, and prepackaged or unit-dose products.

Key Responsibilities

• Accurately prepare patient-specific and non-patient-specific doses by identifying, retrieving, drawing-up, labeling, packaging, and storing medications according to CHOP Pharmacy Standard Operating Procedures (SOPs).
• Ensure correct medications are prepared for the correct patient, in the correct amount, at the appropriate time.
• Confirm medication concentrations and volumes match order details on the patient label or pick-report.
• Ensure all patient doses are verified by a pharmacist prior to dispensing.
• Prepare and distribute doses within cycle time to meet turnaround time standards.
• Accurately and safely prepare Compounded Non-Sterile Products (CNSPs) in accordance with USP795 and CHOP Pharmacy SOPs.
• Accurately deliver patient-specific medications to designated storage locations in proper patient care units according to CHOP Pharmacy SOPs.
• Perform proper handling and accurate oversight of floor-stock medications to designated automated dispensing cabinetry according to CHOP Pharmacy SOPs.
• Perform proper handling and accurate oversight of medications in all non-automated distribution systems (e.g., medication trays, narcotic packs, transport bags or kits) according to CHOP Pharmacy SOPs.
• Ensure compliance with all federal, state, and department standards and regulations for non-sterile product compounding, including USP795, USP800, CMS Conditions of Participation, FDA Compounding Guidance, and JCAHO standards.
• Accurately repackage medications into unit-dose packages using pharmacy repackaging hardware according to CHOP Pharmacy SOPs.
• Perform inspection processes according to CHOP Pharmacy SOPs.
• Ensure all documentation and record-keeping requirements set forth by CHOP Pharmacy are met, including:
• PO Preparation logs
• CNSP Preparation logs
• Anesthesia Controlled Substance Records
• Prepack Controlled Substance Records
• Departmental Health Status Boards
• Comply with all mandates set forth by CHOP Pharmacy and CHOP Human Resources.
• Comply with all dress code and PPE maintenance and associated CHOP Pharmacy SOPs.
• Inventory Control:
• Adhere to Kanban Inventory system 100% of the time.
• Maintain and organize inventory supply to minimize costs, wastage, and stock-outs.
• Ensure inventory is rotated properly and stored in appropriate conditions and locations with 100% accuracy.
• Complete monthly medication expiration dating assignments in a timely manner.
• Identify and reorder expired medication inventory.
• Ensure stock is stored in accordance with manufacturer requirements.
• Assure proper replacement of prescription drugs to stock upon requisitions from hospital departments, either manually or through the Pyxis System.
• Ensure the secure storage of narcotics and other controlled substances.
• Document every transaction completely and accurately.
• Prevent discrepancies in the C2 Safe, Pyxis Medstation, or Inventory Logs.
• Ensure the destruction of returned controlled substance continuous medication infusions.
• Regularly maintain secure storage of narcotics and other controlled substances.
• Maintain inventory records on narcotics and other drugs as required by law.
• Perform inventory counts of controlled substances on safes as per policy and procedures.
• Achieve patient safety and satisfaction through the use of LEAN principles:
• 5S
• Elimination of Waste
• JIT (Just-In-Time)
• Stand Work
• Quality
• Promote and Comply with Standardized Procedures.
• Promote and Comply with Standard Work.
• Identify waste in the ownership process and recommend solutions.
• Correct abnormal conditions.
• Participate in hospital and departmental Continuous Quality Improvement (CQI) activities.
• Utilize Lean Principles to analyze and resolve problems systematically.
• Ensure all improvements are made in accordance with the scientific method.
• Participate in departmental RPI (Rapid Process Improvement).
• Work overtime to allow coworkers to participate in departmental RPI.

Requirements & Tech Stack

• Basic computer skills including use of Windows operating system and word processors. (Required proficiency)
• Calculation skills. (Required proficiency)
• USP795
• USP800
• CHOP Pharmacy Standard Operating Procedures (SOPs)
• Kanban Inventory system
• Pyxis System
• C2 Safe
• Pyxis Medstation
• LEAN principles
• 5S
• JIT (Just-In-Time)
• RPI (Rapid Process Improvement)

Qualifications

• High School Diploma/GED - Required
• Registered Pharmacy Technician - Pennsylvania State Board of Pharmacy - upon hire - Required OR
• Registered Pharmacy Technician Trainee - Pennsylvania State Board of Pharmacy - upon hire - Required