Summer 2027 Knowledge Architecture & Learning Internship

About the Role

This is an 11-week paid learning experience where you’ll do real work and build relationships with other interns and leaders across the company. You’ll be paired with mentors to challenge you to grow skills that matter. You’ll have hands-on projects with real stakes, and your creativity and sharp ideas are expected to make an immediate impact.

Key Responsibilities

• Build finding guides and indexes that make migrated training resources easy to locate and use.
• Audit migrated content for accuracy, completeness, and consistent naming and tagging.
• Clean and organize training resources as they move from legacy systems into SharePoint.
• Create taxonomies and tagging structures that bring consistency across T-Ads channels.
• Design clear, consistent visuals for SharePoint pages and the internal knowledge-sharing network.
• Test navigation from the employee’s perspective and recommend improvements.
• Facilitate or co-facilitate training sessions and walkthroughs as needed.
• Document processes so the team can maintain and build on your work.
• Partner with stakeholders across T-Ads to gather input and keep content aligned with their needs.

What You’ll Do

T-Ads is migrating training content from legacy systems into SharePoint. Your work will audit, organize, and index that content, then build the finding guides and navigation that connect people to it. This will speed up onboarding, cut time spent searching, and strengthen knowledge sharing.

Requirements & Tech Stack

A typical week mixes focused project time, such as auditing content, building guides, and designing pages, with check-ins with your mentor, working sessions with stakeholders, and the occasional training walkthrough.

What It Takes

• Curiosity about how people search for and use information, and the drive to challenge “that’s how it’s always been organized”.
• Strong attention to detail, with the urgency to move projects forward.
• Basic digital design skills and an eye for clean, consistent visuals.
• Clear written and verbal communication, and a collaborative approach with stakeholders.
• Experience organizing large bodies of data or content and creating finding guides, indexes, or catalogs, with an example to share.
• Experience with teaching, tutoring, public speaking, or group facilitation (preferred).

Minimum Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States now and in the future.
• Must have one or more course(s) remaining in a Bachelors or Graduate degree program post internship.