Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training under a mentor to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to offer sustainable products and the latest technologies to meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products within your market, including conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and demonstrate a willingness to go above and beyond.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Manage project schedules/plans for equipment delivery to ensure satisfied and returning customers.
• Provide service and technical support for existing equipment.
• Support end users with tasks such as assisting contractors with wiring or remote troubleshooting.
• Allocate approximately two to three full days per week in the office for bids, one to two days on job sites, and one day for territory development (e.g., presentations, customer visits).

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• Expectation of FE Exam completion in your area of study within 6 months of employment if not already completed (for engineering graduates).
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.

About CaptiveAire

• Nation's leading manufacturer of commercial kitchen ventilation systems, also offering fans, heaters, ductwork, and HVAC equipment.
• Provides fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service at the lowest possible price.
• Strong commitment to employee development, including continuous education, sponsorship for Professional Engineering license, weekly webinars, and company-developed technical videos.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k - $100k base, negotiable based on experience.
• Additional monthly bonus based on productivity and profits.