Customer Service/Customer Support Internship in Gurgaon

About the Role

• Serve as the primary contact for customers, handling queries through calls, emails, and chat while ensuring a professional and positive customer experience.
• Coordinate with relevant teams to understand customer concerns, resolve issues, and ensure queries are addressed accurately and within the required timelines.
• Track customer requests through to resolution, ensure timely follow-ups, and proactively identify customer needs to provide suitable support and solutions.

About Astrotalk

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.