Scrum Master

About the Role

The Scrum Master at Esse India is a full-time, on-site role in Canada focused on facilitating agile delivery for technology and process-improvement initiatives supporting immigration and visa consulting services.

Key Responsibilities

• Organize and lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Remove impediments and foster continuous improvement.
• Work closely with software developers, product owners, and business stakeholders.
• Refine user stories.
• Maintain the product backlog.
• Ensure priorities are aligned with business goals.
• Promote agile best practices.
• Track team performance metrics.
• Support transparent communication across teams to drive efficient, high-quality outcomes.

Requirements & Tech Stack

• Agile work planning and management.
• Strong skills in Sprint Planning and backlog organization.
• Proficiency in creating, refining, and managing User Stories.
• Analytical Skills.
• Effective Communication skills for facilitating ceremonies, resolving conflicts, and enabling collaboration across technical and non-technical teams.
• Understanding of Software Development processes and lifecycle.
• Experience partnering closely with engineering teams.
• Familiarity with agile frameworks like Scrum and Kanban.
• Familiarity with tools such as Jira, Trello, or similar project management platforms.

Qualifications

• Hands-on experience as a Scrum Master or in a similar agile delivery role, preferably in a technology or consulting environment.
• Relevant certification such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent is an advantage.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.